FREQUENTLY ASKED QUESTIONS
Although we try hard to make sure that most of these questions are
answered elsewhere on the site this is an ongoing list of questions we
get. There is not any such thing as a bad question and we welcome
all of them. Since this is a new page it will be growing as I go
back and find questions with answers to add.
To quickly search this page you can use
ctrl+f on your keyboard to bring up a search box where you can type a
search term to look for.
Is my case done yet?
This question comes up a lot because we are very slow and rarely make
the promised delivery date. The reason for this is mainly because I am
very disorganized. Secondarily and much more importantly we are slow
because we spend a lot more time per case than our colleagues do. I
know this because I have taken apart just about every cue case made and
I promise you that we spend WAY more time on the tiny details that you
probably won't notice anyway. But those details show up in how well
the case works and how well it holds up for years to come.
So I apologize for my disorganization and promise to continue my
attempts to hire people who can read my mind because that is probably
the only way that things can go smoothly from my brain to the shop.
Kidding aside I can only promise that the wait is worth it. I know
that if you have an order in then you are very excited with
anticipation. If you are considering placing an order then maybe the
long wait will put you off. All I can say to that is that you will
have a case made to last you a lifetime and if you give me time to do
it right then it will be.